Towergate Health & Protection has introduced a new online GP service.
GP Hero enables employees to receive unlimited advice, reassurance and, where appropriate, diagnosis, from a practising doctor remotely from wherever they are.
The new service is available 24 hours a day, seven days a week and will be offered by Towergate Health & Protection to SME, corporate PMI and group risk clients who wish to provide employees and their families with fast access to primary care services.
GP Hero allows employers to deliver a whole-of-workforce solution and extended online GP access, which traditionally has only been available to those employees insured on private medical insurance (PMI) or group risk insurance policies.
Brett Hill, distribution director at Towergate Health & Protection, said: “The benefits of fast, convenient online access to a GP have long been recognised, and the pandemic saw the rapid roll out of online GP services to PMI customers in the spring of 2020.
“However, not all employers can afford to provide every employee with PMI, so we have partnered with HealthHero to deliver an affordable way for SMEs to extend online GP access beyond their insured workforce at a critical time when NHS GP practices across the country will be occupied with the roll out of the UK’s Covid vaccination programme throughout the course of 2021.”
The GP Hero service is now officially open for enrolment. The minimum group size is jut three employees and the service can also be used from overseas. The GP Hero service is provided by HealthHero (formerly Medical Solutions).
Paul Nattrass, commercial director at HealthHero, added: “Employees can speak to our 24/7 customer services team or simply book online, choosing between a phone or video appointment and a male or female GP. There is a translation service, covering over 200 languages, for users for whom English may not be their first language.
“All our GPs are experienced, practising NHS doctors who have exactly the same qualifications and experience as patients’ own GPs. Private prescriptions can be issued for collection from a pharmacy or delivery to any UK address. If symptoms require further investigation or treatment, the GPs can issue an open private referral letter to enable access to continued treatment.”